policies

scheduling:

To ensure availability, please schedule in advance. So that I can provide the best care, my schedule is limited to two session locations per day. 

New clients will receive an online intake form to complete before the first session. Once completed, I will follow up by phone to learn about your goals, assess risk and choose a focus for our work together. A completed intake form, brief phone consultation, and credit card on file are required for all new clients before your first appointment. 

payments:

Payment is due at the time of service*, Credit cards, checks, and cash are accepted. Each credit card transaction is securely processed and linked directly to a scheduled session. JANE.app stores credit card information as a token identified by the last four digits of your card number to ensure seamless and secure credit card processing.

session time:

Please be on time for your appointment to ensure that you will receive the full massage session time. I will be on-site for approximately 30 minutes in addition to your session time. Travel, set up, intake, and outtake are inclusive in the session price.

insurance:

You may request a receipt for submission to your insurance company but insurance billing is not available.

cancellation fee:

Please give at least twenty-four hours notice prior to cancellation so that that time can be made available to others. I will try to accommodate small same day scheduling adjustments, schedule permitting but 24 hours notice is required for complete cancelation to avoid a charge to your credit card on file. The cancelation fee for all session lengths is equivalent to a one-hour session, $180 for value hours and $360 for primetime.

cancellation with with less than 24 hours notice:

  • cancellation fee exceptions may be made on a case by case basis for family emergency, illness, or weather events, but please give as much notice as possible. 
  • If I am able to fill your appointment with someone on my waiting list, your card will not be charged.
  • Your friend or family member may receive your session at the same time and location.

hours and rates:

Value pricing is in effect during regular work hours

weekdays from 7 am to 2 pm (excluding holidays).

value rates:

60 minutes @ $180 

90 minutes bodywork @ $240

Additional 15 minutes @ $30

Additional 30 minutes @ $60

*Scheduling outside of value hours is available on a limited basis to select clients during primetime by appointment only.  

If you have any questions regarding rates, please contact me with the date, time, length, and location of your requested session for a quote.

Value and Prime session rates are based on the day, time, and duration of your session.

questions?

I’d be happy to connect by phone, to answer your questions and explore how I can help.

Please call or email to get in touch.